Genpact Walk-In Drive 2025 for Freshers – Content Moderation & Customer Service Roles
Are you a fresher looking to kickstart your career with a global leader? Genpact, a renowned multinational company, is hosting walk-in drives in Jaipur and Vijayawada for fresh graduates. With roles in content moderation and customer service, this is your chance to join a fast-growing organization that values skill, dedication, and growth potential. Whether you aspire to interact with clients or ensure quality content online, Genpact offers a structured platform for learning, career development, and real-world experience.
Company Overview
Genpact is a global professional services firm focused on delivering digital transformation and process excellence. Known for its innovative solutions and dynamic work environment, Genpact provides employees with exposure to cutting-edge technologies, structured training, and a diverse workplace culture. Joining Genpact allows freshers to gain hands-on experience in content moderation, customer service, and transaction processes, making it a valuable stepping stone in your career journey.
Job Roles & Responsibilities
Content Moderation Role
- Maintain quality standards by reviewing and moderating content based on company guidelines.
- Identify trends and patterns, escalate issues timely, and provide actionable insights.
- Provide excellent customer service and ensure user safety online.
- Handle sensitive content including graphic violence, self-harm, child abuse, and hate speech with professionalism.
- Follow processes and policies diligently while working in 24/7 shift rotations.
Customer Service Role
- Assist in data collection and account recovery for end users.
- Respond promptly to customer queries and concerns.
- Understand client processes and policies thoroughly.
- Report issues, reproduce customer concerns, and escalate product bugs.
- Exhibit critical thinking and problem-solving skills to improve customer satisfaction.
Eligibility Criteria & Required Documents
- Qualification: Any graduate.
- Experience: 0 – 3 years (for content moderation and customer service).
- Essential Documents: Updated resume, educational certificates, ID proof, and passport-sized photograph.
- Willingness to work in shifts, including night shifts if required.
Salary, Perks & Benefits
- Competitive salary as per company norms for freshers.
- Opportunity for career growth and skill development.
- Health insurance, paid leave, and other employee benefits.
- Exposure to global processes and multicultural work environment.
Genpact Walk-In Event Schedule
| Location | Role | Experience | Date & Time | Venue |
|---|---|---|---|---|
| Jaipur | Transaction (Non-Voice) | 0 – 2 Years | 24 September, 11:00 AM – 2:00 PM | Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017 |
| Vijayawada | Content Moderation | 0 – 2 Years | 27 September, 11:00 AM – 3:00 PM | Main Seminar Hall (Ground Floor), PSCMR College of Engineering and Technology, One Town, Vijayawada |
How to Apply: Step-by-Step Guide
- Prepare an updated resume highlighting your education, skills, and relevant experience.
- Gather essential documents: ID proof, educational certificates, and passport-sized photographs.
- Visit the walk-in venue on the scheduled date and time.
- Register at the venue and attend the selection process including resume screening, written tests (if any), and interviews.
- Follow up for result updates and joining formalities if selected.
Tips for Job Seekers
- Ensure your resume is concise, error-free, and tailored to customer service or content moderation roles.
- Research Genpact’s work culture and processes for interview preparation.
- Highlight skills like attention to detail, problem-solving, communication, and critical thinking.
- Be confident, punctual, and dress professionally for the walk-in interview.
- Prepare answers for common interview questions like scenario-based problem solving, handling sensitive content, and customer interactions.
FAQs
- Q: What is the eligibility criteria for freshers? A: Any graduate with 0–3 years of experience can apply.
- Q: Is there a dress code for the walk-in? A: Professional/formal attire is recommended.
- Q: Are there any shifts for the roles? A: Yes, roles may require working in 24/7 shifts including night shifts.
- Q: Do I need prior experience for content moderation? A: Freshers are welcome; training will be provided.
- Q: Which documents should I carry? A: Resume, ID proof, educational certificates, and passport-sized photograph.
- Q: How can I prepare for the interview? A: Focus on communication skills, problem-solving, and understanding of company policies.
- Q: Are there opportunities for growth in Genpact? A: Yes, Genpact provides career advancement and skill development opportunities.
Key Highlights / Summary Table
| Aspect | Details |
|---|---|
| Company | Genpact |
| Roles | Content Moderation, Customer Service, Transaction (Non-Voice) |
| Location | Jaipur, Vijayawada |
| Experience | 0 – 3 Years |
| Qualification | Any Graduate |
| Event Dates | 24 Sept (Jaipur), 27 Sept (Vijayawada) |
Genpact Walk-In Drive 2025 is a golden opportunity for freshers to build a promising career in customer service and content moderation. Don’t miss your chance to learn, grow, and contribute in a global work environment.
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