Deloitte Recruitment 2025 — Analyst, Learning Operations
Looking for a role where you can support global learning programs and build operational excellence? Deloitte's US-India Learning Operations team is hiring Analysts to deliver backend learning services for member firms worldwide. This is a high-touch support role — great for early-career professionals who are customer-focused, detail-oriented, and ready to own end-to-end learning admin.
What you’ll own
- Operate as a reliable point of contact for learning program administration — manage registrations, logistics, and program data.
- Perform system updates and accurate data entry with strong attention to detail.
- Conduct quality checks to ensure deliverables are complete, accurate, and on time.
- Communicate proactively with stakeholders and escalate when needed.
- Prioritize workload and drive continuous improvement in processes and documentation.
Why this team?
You’ll get exposure to cross-border collaboration, learning technologies, and large-scale program delivery — a solid springboard into Learning & Development, Talent Ops, or program management streams.
Ideal background
Must-haves
- Graduate / MBA / Post-graduate degree
- 0–5 years experience in learning ops, program admin, or backend support
- Strong verbal & written communication
- Excel basics — sorting, filtering, dedupe
- Comfort working in a team and handling multiple stakeholders
Nice-to-haves
- PowerPoint fundamentals
- Experience with Zoom / MS Teams / Saba
- Exposure to ticketing or case-management systems
- Client-service mindset and quality-first approach
Day-to-day vibes
Expect a fast-paced, process-driven environment where accuracy and timing matter. You'll own operational tasks that keep learning programs running smoothly across time zones.
Interview tips — stand out
- Showcase specific tasks where you managed schedules, registrations, or program data end-to-end.
- Be ready with examples of process improvements or checklist-driven work that reduced errors.
- Demonstrate polite, clear email etiquette and stakeholder follow-up techniques.
- Practice basic Excel tasks live — sorting, filtering, and removing duplicates.

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