HCLTech Walk-In Drive 2025 – Customer Support Representative Jobs in Chennai
Are you a fresher eager to start your career in a multinational IT company? 🌍 Look no further—HCLTech is conducting a mega walk-in drive in Chennai for Customer Support Representative roles. Scheduled for 22nd Sep 2025, this event opens doors for graduates from various streams to explore a dynamic career in customer support, service, and global operations. With world-class training, career growth opportunities, and perks like cab facilities, this is your chance to join one of the fastest-growing tech companies in the world.
In this blog, we’ll cover everything you need to know: eligibility, job role, responsibilities, interview details, and how to apply. Plus, we’ll include a detailed FAQ section to answer your most common questions about the HCLTech walk-in drive.
About HCLTech
HCLTech is one of the world’s leading IT services and consulting organizations, with a workforce of over 222,000 employees across 60+ countries. Known for its innovation and customer-first approach, HCLTech offers employees opportunities to learn, grow, and build a meaningful career in technology and support services. The company has a diverse culture representing 165 nationalities and promotes a flexible, inclusive workplace.
Walk-In Drive Details
| Event | Details |
|---|---|
| Designation | Customer Support Representative / Customer Service Associate |
| Date | 22nd Sep 2025 |
| Timing | 11:30 AM – 2:00 PM |
| Location | HCLTech, Sholinganallur ELCOT Campus, Tower 4, Chennai – 119 |
| Eligibility | Any Graduate / Post Graduate (Except Engineering & MCA) |
| Contact HR | Monica Celeen G |
| Work Location | Sholinganallur, Chennai |
| Shift | US Shifts |
Eligibility Criteria
Before applying, make sure you meet the eligibility requirements. Here are the key criteria:
- Educational Qualification: Arts, Science, MBA, MA, MSc, M.Com graduates are eligible.
- 2025 Pass-Outs: Final semester result copy is mandatory.
- Not Eligible: B.Tech, BE, MCA, M.Tech, Engineering graduates.
- Experience: 0 years (Freshers are welcome).
- Skills Required: Good communication skills in English, customer service orientation, adaptability to voice/BPO processes.
Job Role & Responsibilities
As a Customer Support Representative at HCLTech, you’ll be the first point of contact for clients, ensuring their queries are resolved efficiently. Here’s what the role includes:
- Handling inbound and outbound customer calls for global clients.
- Providing accurate information and assistance to resolve queries.
- Documenting customer interactions and maintaining service quality standards.
- Collaborating with internal teams to resolve complex issues.
- Maintaining professionalism and empathy in customer interactions.
- Adapting to US shift timings and following process guidelines.
Perks & Benefits
- Opportunity to work with a leading MNC.
- Cab facility (two-way up to 30 km).
- Free cab service for female employees.
- Salary: Competitive in the industry.
- International trainers and world-class exposure.
- Excellent work environment with career growth potential.
How to Apply – Step by Step Guide
Applying for the HCLTech walk-in drive is simple. Follow these steps:
- Update your resume with details of your qualification and skills.
- Ensure you have your final semester result copy (mandatory for 2025 pass-outs).
- Carry the following documents:
- 2 copies of updated resume
- Educational certificates
- Government ID proof
- Arrive at the HCLTech Sholinganallur ELCOT Campus on 22nd May 2025 between 11:30 AM and 2:00 PM.
- Attend the walk-in interview and showcase your communication and customer service skills.
Quick Highlights – At a Glance
| Criteria | Details |
|---|---|
| Job Role | Customer Support Representative |
| Location | Sholinganallur, Chennai |
| Date & Time | 22nd May 2025 | 11:30 AM – 2:00 PM |
| Eligibility | Graduates (Except Engineering & MCA) |
| Shift | US Shifts |
| Perks | Cab Facility, International Trainers, Career Growth |
Frequently Asked Questions (FAQs)
1. Who can apply for HCLTech’s Customer Support role?
Any graduate or postgraduate (Arts, Science, MBA, MA, MSc, M.Com) can apply. Engineering and MCA graduates are not eligible.
2. Do freshers need prior experience?
No, this role is open to freshers with good communication skills in English.
3. What is the work shift for this job?
The role requires working in US shifts.
4. Where is the interview location?
The walk-in drive will be held at HCLTech, Sholinganallur ELCOT Campus, Tower 4, Chennai – 119.
5. What documents should I carry?
Carry your resume, educational certificates, ID proof, and final semester result copy (for 2025 pass-outs).
6. Is cab facility available for employees?
Yes, a two-way cab facility (up to 30 km) is provided. Female employees get free cab services.
7. What are the benefits of joining HCLTech?
You’ll gain exposure to international clients, professional training, career growth, and a supportive work environment.
Conclusion – Don’t Miss This Opportunity!
The HCLTech Walk-In Drive 2025 in Chennai is a golden opportunity for freshers to begin their careers in customer service with one of the world’s leading IT companies. With competitive salaries, cab facilities, and world-class training, this role provides the perfect foundation to grow in the global tech industry. Prepare your resume, gather your documents, and attend the walk-in on 22nd May 2025 at the Sholinganallur campus. Take the first step towards your dream career with HCLTech today!
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