Genpact Mega Online Interview 2025 – Content Moderation & Customer Service Roles
The Genpact Mega Online Interview 2025 is one of the most exciting opportunities for fresh graduates looking to kickstart their careers in professional services. Scheduled between 13th and 16th September 2025, this virtual hiring drive offers positions in Content Moderation and Customer Service at Hyderabad, Ahmedabad, and Noida locations. Freshers from any educational background are highly encouraged to participate, making it a perfect gateway for graduates eager to gain industry experience with a global leader.
This online recruitment drive not only provides a platform to interact with hiring managers but also offers an immersive insight into Genpact’s work culture. Candidates can attend the interviews conveniently from home using Microsoft Teams, ensuring a hassle-free application process. Whether you are looking to start a career in content moderation, data management, or customer support, this mega online interview is your chance to make a mark in the professional services sector.
About Genpact
Genpact is a global professional services company known for its data-driven solutions and process excellence. Operating across multiple industries, Genpact provides services ranging from analytics and AI to customer support and content moderation. With a strong emphasis on employee development, Genpact fosters a culture that values learning, innovation, and career growth.
Genpact Mega Online Interview – Key Details
| Role | Location | Qualification | Date & Time | Meeting ID & Passcode |
|---|---|---|---|---|
| Content Moderation | Noida | Freshers - Any Graduate | 13th September 2025, 12:00 PM – 1:00 PM | Meeting ID: 478 207 288 825 7 | Passcode: LB2R6uz9 |
| Customer Service | Ahmedabad | Freshers - Any Graduate | 16th September 2025, 12:00 PM – 1:00 PM | Meeting ID: 450 642 141 4557 | Passcode: hk7cL7gq |
| Process Associate – Medical Summarizer | Noida | Freshers – BFA / BAMS / BDS / BUMS | 13th September 2025, 12:00 PM – 1:00 PM | Meeting ID: 478 207 288 825 7 | Passcode: LB2R6uz9 |
Roles and Responsibilities
1. Content Moderation Role
- Review and moderate online content to ensure compliance with company and community guidelines.
- Monitor and flag inappropriate or non-compliant content.
- Work closely with the quality team to maintain high standards of moderation.
- Document moderation activities and report trends for process improvement.
2. Customer Service Role
- Respond promptly to customer queries and concerns.
- Provide support for data collection and account recovery processes.
- Maintain a deep understanding of client processes, policies, and products.
- Reproduce customer issues and escalate product-related problems effectively.
- Exhibit strong critical thinking, analytical skills, and a professional work ethic.
3. Process Associate – Medical Summarizer
- Review medical treatment records, both typed and handwritten.
- Identify and categorize information into defined sections as per process guidelines.
- Document and maintain records efficiently for end users.
- Ensure accuracy and completeness in interpreting medical data.
- Prepare living documents for all received and reviewed medical records.
Step-by-Step Application Guide
Follow these steps to ensure a smooth application process for the Genpact Mega Online Interview:
- Visit the Microsoft Teams link provided for the respective role.
- Ensure your resume is updated and tailored for the role you are applying for.
- Log in 10–15 minutes before the scheduled time to avoid technical issues.
- Dress professionally and maintain a quiet, distraction-free environment.
- Prepare for role-specific questions and basic HR questions about your education, strengths, and career aspirations.
- Follow up after the interview if required, and track your application status.
Key Highlights – Quick Overview
| Feature | Details |
|---|---|
| Company | Genpact |
| Roles | Content Moderation, Customer Service, Medical Summarizer |
| Eligibility | Any Graduate / BFA / BAMS / BDS / BUMS for Medical Summarizer |
| Interview Mode | Online (Microsoft Teams) |
| Locations | Hyderabad, Ahmedabad, Noida |
| Date | 13th – 16th September 2025 |
FAQs – Genpact Mega Online Interview 2025
Fresh graduates from any discipline can apply for content moderation and customer service roles. Medical Summarizer roles require relevant qualifications like BFA, BAMS, BDS, or BUMS.
The interviews will be conducted online via Microsoft Teams. Candidates can join from the comfort of their home using the provided meeting links and IDs.
These positions are primarily for freshers. Some roles may accept candidates with up to 3 years of experience, particularly for specialized roles like Medical Summarizer.
Candidates should have a recent resume, academic certificates, and valid ID proof ready for verification.
Focus on understanding the company’s services, the role’s responsibilities, and basic HR interview questions. For content moderation, knowledge of online community standards is beneficial.
Yes, candidates can apply for multiple roles provided they meet the eligibility criteria for each role.
Salary details are typically shared during the interview process or after selection. Genpact offers competitive compensation for freshers.
Conclusion & Call-to-Action
The Genpact Mega Online Interview 2025 is an unmissable opportunity for fresh graduates aiming to start a promising career in content moderation, customer service, or medical data processing. With a streamlined online process and multiple role options, candidates can gain valuable professional experience with a globally recognized company. Don’t miss this chance to be a part of Genpact’s dynamic work environment.
Apply now by joining the Microsoft Teams interview session for your desired role, and take the first step toward building a rewarding career with Genpact!
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