Firstsource Walk-In Interview 2025 | Customer Support, CSA & More Roles
Looking for a fresh start in your career? Firstsource Solutions Limited is conducting Mega Walk-In Interviews in 2025 across major cities including Hyderabad, Chennai, Bangalore, Coimbatore, and Mumbai. This hiring drive is open for multiple roles such as International Voice Process, Non-Voice Process (Chat/Email Support), Customer Support Associates, and System Administrators. Whether you’re a fresher or have up to 3 years of experience, Firstsource is offering exciting opportunities to join their growing team.
Key Benefits: Work in a reputed global BPO, explore customer support careers, and gain hands-on experience in international processes. Candidates from diverse educational backgrounds (12th Pass, Graduates, Diploma holders) are encouraged to apply.
Overview of Firstsource Walk-In 2025
| Company | Firstsource Solutions Limited |
|---|---|
| Roles | International Voice/Non-Voice Process, Customer Support, System Administrator |
| Qualification | 12th Pass, Diploma, Any Graduate (role-specific) |
| Experience | 0 – 3 years |
| Work Locations | Hyderabad, Chennai, Bangalore, Mumbai, Coimbatore |
Key Responsibilities
- Handle inbound and outbound customer calls for broadband and other services.
- Provide accurate information and resolve customer queries with empathy.
- Troubleshoot technical and service-related issues efficiently.
- Support international clients via Voice, Email, Chat, or SMS.
- Document interactions and escalate issues as required.
- Work in 24/7 rotational shifts with 5 working days per week.
Walk-In Interview Details – City-wise
📍 Chennai
Role: Customer Support Associate (Non-Voice)
Experience: 0 – 1 years
Date: 4th September – 13th September, 10:30 AM – 1:30 PM
Qualification: B.A, B.Sc, B.Com, BBA, BMS, BCA, B.Ed, BFA, B.Des, B.P.Ed, BHM, B.Pharma, BDS, BAMS, BHMS, BUMS, BVSc, Diploma – Any Specialization
Address: Firstsource Solution Limited, 5th floor ETA Techno Park, Block 4, 33 OMR Navallur, Chennai, Tamil Nadu 603103 (Landmark: Near Vivira Mall)
Contact: Priyanka HR – 9884022260 | Email: priyanka.narayanamoorthy@firstsource.com
📍 Bangalore
Role: CSA Non-Voice – Chat
Experience: 0 – 3 years
Date: 15th September – 24th September, 12:00 PM – 2:00 PM
Qualification: 12th Pass
Address: Firstsource, 2nd Floor Brigade Residency in Brigade Tech Gardens, Unit 202, Block A, Gate No. 4, Brookfield, Bengaluru, Karnataka – 560037
Contact: Priyanka HR – 9884022260
📍 Hyderabad
Role: Chat Process Executive / Upselling – Non-Voice
Experience: 0 – 3 years
Date: 8th September – 12th September, 11:00 AM – 2:00 PM
Qualification: Any Graduate (except B.E./B.Tech/Masters Freshers)
Address: Firstsource Solutions Limited, 5th Floor, BSR Tech Park, Near Wipro Circle, Nanakramguda Financial District
Contact: Nithra HR – 9502212950
📍 Mumbai
Role: Customer Service Associate
Experience: Freshers
Qualification: Graduate Fresher & HSC with Experience (Commerce & Arts preferred)
Address: Athena Tower, Goregaon West – 400090
Contact: Prajakta HR – 9359339216 | Email: prajakta.sawant@firstsource.com
📍 Coimbatore
Role: System Administrator
Experience: 1 – 2 years
Qualification: Graduate
Contact: Sona HR – 7358909936 | Email: sona.karuppiah@firstsource.com
How to Apply for Firstsource Walk-In 2025?
- Check your eligibility for the desired role based on location and qualification.
- Prepare updated resume, ID proof, and academic documents.
- Walk-in directly at the specified venue on the mentioned date and time.
- Contact the HR representative for clarifications before attending.
- Follow dress code: Formal attire recommended for interviews.
Frequently Asked Questions (FAQs)
1. What roles are open in Firstsource Walk-In 2025?
Roles include International Voice Process, Non-Voice (Chat/Email), Customer Support Associates, and System Administrators.
2. Do freshers qualify for these jobs?
Yes, freshers with 0–3 years of experience are welcome, provided they meet educational eligibility.
3. What is the minimum qualification required?
12th Pass or Graduate (depending on role and location). Certain roles require specific streams.
4. Is this a work-from-home opportunity?
No, these are walk-in interviews for on-site roles in Chennai, Bangalore, Hyderabad, Mumbai, and Coimbatore.
5. What are the shift timings?
Most roles require 24/7 rotational shifts with 5 working days a week.
6. Who should I contact for Chennai or Bangalore walk-ins?
You can contact Priyanka HR – 9884022260 for Chennai and Bangalore roles.
Conclusion
The Firstsource Walk-In Interview 2025 is a golden opportunity for job seekers across India to start their career in customer support and international processes. With roles open for both freshers and experienced professionals, this drive offers multiple chances to land a rewarding job. Don’t miss out on these walk-ins — check your eligibility, prepare your documents, and head to the nearest venue on the mentioned dates.
🚀 Ready to apply? Walk in at your nearest Firstsource location today! Stay tuned for more job updates here.
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