Amazon Walk-In Interview in Hyderabad — Hiring Customer Support (29 Sep – 1 Oct 2025)
Amazon Hyderabad is conducting walk-in interviews for Customer Support roles. If you're curious about AI, machine-learning evaluation tasks, or want an entry point into a top tech company — this drive could be your fast track.
- Company: Amazon Development Centre (India) Pvt. Ltd.
- Role: Customer Support (AI data evaluation focus)
- Location: Kokapet, Hyderabad
- Dates: 29 Sep – 1 Oct 2025 | 9:00 AM – 12:00 PM
- Experience: 0 – 5 years (Freshers welcome)
- Employment type: 12-month contract | Onsite 100% | Rotational shifts
Why this role matters — and why you should care
Not all customer support jobs are created equal. This Amazon role sits at the intersection of customer service and real-world AI evaluation. You’ll be reviewing dialogues across speech, text, audio, and images to help machine-learning models understand how humans communicate. For freshers, it’s a practical way to learn how AI products are improved; for candidates with 0–5 years’ experience, it’s a chance to pivot into data-centric roles within a scaled tech ecosystem.
Company Overview — A quick read
Amazon’s Development Centres in India power a wide range of products and services. Hyderabad’s centre supports global operations ranging from product engineering to evaluation and support — and often hires contract and full-time staff for program-specific projects. Working here gives exposure to strict SLAs, large data volumes, and a culture that values iterative improvement and customer obsession.
Job Role & Responsibilities
- Assess and annotate dialogues in speech, text, audio, and images to measure AI model performance.
- Perform in-depth evaluation and quality checks across diverse topics and languages.
- Follow evolving evaluation guidelines and adapt quickly to directional shifts.
- Work with tight turnaround times and maintain consistent accuracy under pressure.
- Attend mandatory onsite shifts (100% onsite during contract period).
Eligibility Criteria & Required Documents
| Criterion | Details |
|---|---|
| Minimum qualification | 10+2 (12th pass). Graduates & postgraduates eligible |
| Experience | 0–5 years (freshers welcome; BPO experience is an advantage) |
| Language | Excellent English communication required |
| Shift | Night shifts and rotational shifts; candidates must be flexible |
| Documents to carry | Updated resume, original ID proof (Aadhaar/PAN/Passport), educational certificates, 1 passport photo |
Walk-In Schedule & Venue
Dates: 29 September – 1 October 2025 | Time: 9:00 AM – 12:00 PM
Venue: Amazon Development Centre (India) Pvt. Ltd., Floor 6, Tower 1, Laxmi Infobahn Pvt. Ltd. SEZ, Survey No. 107(P), Kokapet Village, Gandipet Mandal, Ranga Reddy District, Hyderabad, Telangana - 500075.
Salary, Perks & Contract Details
This is a 12-month contractual position with Amazon. Compensation is competitive for entry-level contract roles and includes performance-based increments. Amazon typically provides access to on-site facilities and may offer medical support as per contract terms. Note: specifics like exact pay band and benefits will be shared during the interview/offer stage.
How to Prepare — Step-by-Step Guide
- Update your resume: focus on communication skills, any BPO or evaluation experience, and your ability to adapt quickly.
- Carry originals and photocopies of ID & education certificates; keep digital copies handy.
- Brush up on English comprehension — you will be evaluated for clarity and accuracy.
- Practice sample annotation tasks: listen to short audio clips, summarize, and check for intent and sentiment.
- Dress smart-casual and reach the venue early — the time window is strictly 9:00 AM–12:00 PM.
- Prepare answers for basic HR questions: availability for night shifts, reasons for applying, and past teamwork examples.
Resume & Interview Tips (Quick Wins)
- Headline: Add a one-line headline like
Customer Support | Data Evaluation | English Proficiency. - Bullet-proof achievements: Replace generic duties with results — e.g., "Improved QA accuracy by 12%".
- Mock test: Do a 15–20 minute mock annotation exercise to get comfortable with evaluation tasks.
- Be transparent: If you’ve done gig or contract work, list it — Amazon values contractual experience.
FAQs
Q1: Can freshers apply?
Yes — freshers are explicitly welcome. BPO experience helps but is not mandatory.
Q2: Is this role remote or onsite?
This specific drive mandates 100% onsite attendance for the 12-month contract.
Q3: What is the interview process?
Typically: document verification → written/online evaluation (annotation) → HR screening → offer.
Q4: Are the shifts flexible?
Shifts include night shifts and rotational schedules. Candidates must be open to these timings.
Q5: What should I carry for the walk-in?
Resume (multiple copies), original ID, educational certificates, passport-size photo, and references if any.
Q6: Will this role lead to full-time employment?
Contract-to-hire conversions happen depending on project needs and performance, but are not guaranteed.
Quick Summary Table
| Item | Details |
|---|---|
| Company | Amazon Development Centre (India) Pvt. Ltd. |
| Role | Customer Support (AI evaluation) |
| Location | Hyderabad (Kokapet) |
| Dates | 29 Sep – 1 Oct 2025 | 9:00 AM – 12:00 PM |
| Eligibility | 12th pass / Graduates | 0–5 years |
| Employment | 12-month contract | Onsite 100% |
Conclusion & Call-to-Action
If you’re aiming to build domain experience in customer-facing AI evaluation or want an entry-level role with strong learning potential, don’t skip this walk-in. Pack your documents, refresh your English skills, and show up prepared between 29 Sep – 1 Oct 2025 at the Kokapet venue. Good performance here can open doors to data, QA, and operations roles inside Amazon’s ecosystem.
Prepare Your Resume & Walk-In — Good luck!Keywords: Amazon walk-in drive Hyderabad, customer support jobs 2025, walk-in interview Hyderabad, freshers hiring 2025, AI data evaluation jobs.
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