Anthology — Off-Campus Hiring 2025 — Associate Technical Support I

 

Anthology Off Campus Hiring 2025 – Associate Technical Support I | Bangalore

Anthology Off Campus Hiring 2025 — Associate Technical Support I

Company: Anthology · Location: Bangalore, India · Experience: 0–2 years
Freshers and early-career professionals — if you're interested in application & infrastructure support, this Anthology off-campus drive is worth applying for. Expected package: up to INR 8 LPA (subject to role & candidate profile).

Anthology is hiring for the role of Associate Technical Support I in Bangalore. The role focuses on first-level support, troubleshooting, customer communication, and documentation. If you have a basic understanding of operating systems, networking, and a hunger to learn, this is a great entry point into technical support and enterprise software.

Key Responsibilities

  • Provide first-level support for application and infrastructure-related issues; resolve or escalate appropriately.
  • Troubleshoot common problems with Windows/Linux, networks, and web applications.
  • Communicate with clients via email, chat, or phone to share updates and resolutions.
  • Prepare Root Cause Analysis (RCA) reports for recurring incidents and document solutions.
  • Maintain and improve the knowledge base for faster incident resolution.
  • Participate in on-call rotations and work flexible shifts to support 24/7 operations.

Candidate Profile & Required Skills

  • 0–2 years experience in IT support, system administration, or similar roles.
  • Familiarity with ticketing systems (e.g., ADO, Salesforce) is a plus.
  • Comfortable with Windows or Linux environments and common troubleshooting steps.
  • Basic networking knowledge (TCP/IP, DNS, DHCP) and web server awareness.
  • Fundamental SQL knowledge (basic queries) and scripting (PowerShell) for automation.
  • Exposure to cloud platforms like AWS or Microsoft Azure is advantageous.
  • Strong communication, analytical thinking, and attention to detail.

Preferred / Nice-to-Have

  • Experience or understanding of virtualization (VMware, Docker).
  • Knowledge of CI/CD and automation tools.
  • Familiarity with ITIL practices and incident management frameworks.

Work Details & Perks

  • Full-time position based in Bangalore.
  • Shift flexibility including rotational shifts and on-call duties.
  • Opportunity to upskill with enterprise software platforms and cloud technologies.
Apply on Anthology Careers Contact HR (mail)

Quick tip: When applying, highlight any hands-on labs, small projects, or internships you’ve done with Linux, Windows, networking, SQL, or cloud platforms. That makes your resume stand out for a support role.

Note: The listed package is an expectation and may vary based on role level and candidate experience. Always refer to the official Anthology careers link for the latest details and to complete your application.
Keywords:
Anthology Recruitment Off Campus Hiring 2025 Technical Support Jobs Bangalore Jobs Freshers Hiring

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